When someone is in crisis – how to not say the wrong thing

I’ve had my share of annoying, upsetting and deeply irritating things that have been said to me at sensitive times.  Sometimes I wondered if this was inevitable, since people can’t know what you’re feeling if they haven’t been through a situation you’re going through.  When a psychologist friend sent me the following article today, which makes what not to say to someone in crisis pretty easy to figure out.

http://articles.latimes.com/2013/apr/07/opinion/la-oe-0407-silk-ring-theory-20130407

Go read it – it will just take a few minutes and it gives a helpful strategy for determining appropriate guidelines.  Will it keep you from ever saying the wrong thing?  Probably not.  But it will make it much less likely that you’ll say the wrong thing to the person in crisis.

Avivah

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