The last two years have been trying in many ways for many people, and unfortunately, I believe that we’re far from the resolution of the situation that has been the impetus for so many difficulties.
One great concern to me has been the seeming disappearance of civil discourse, the ability to listen to, dialogue with and even to be good friends with someone who has a differing opinion on a significant issue. It hurts my heart to see the widespread fracturing of families and friendships. For many, many years, people could interface with others of different beliefs in a way that is becoming much less common today. Where has the civil discourse gone, and why has it disappeared?
I don’t think this has been a sudden shift. For years, we’ve become increasingly used to communicating with others via a screen, removed from their face, their expressions, their voice. That has made it easier to forget that there’s another live person on the other side of the screen, a person who can be hurt by what you say.
As we have created more distance between ourselves and others, it’s become increasingly easy to negate others and their opinions. Social media has become an echo chamber, with people seeing news that matches their perspectives. But just as our immune systems are strengthened by exposure to unfamiliar germs, our emotional and social systems are strengthened by exposure to the thought processes and perspectives of others.
The cancel culture has been ramping up in recent years, and more and more positions on various topics have become taboo, something to be mocked and denigrated. Gone is the understanding that respectful communication and different voices are important and healthy for our development as a society and as individuals.
Listen first to understand, then be understood: a key principle that I learned initially from Dr. Stephen Covey that has been an integral part of my understanding of communication. To listen to someone doesn’t mean to listen to his words, readying yourself for a response and debate before he’s finished his sentence. It means opening your heart and mind to truly hear how someone else is feeling. We know our own stories so well, and we want to be heard. It isn’t easy to set aside the desire to speak and convince others of the rightness of our positions, and listen with an open mind to someone else.
With the dramatically accelerated censorship that has become an integral part of our media culture, communicating with others of differing perspectives has become much more challenging. We are shown only one perspective, we are told what is right to believe and told that those who don’t have those same beliefs and practices are a danger to the rest of society. Dialogue and sharing of differing opinions has been shut down. This is particularly alarming since historically, censorship of this sort has always been a preface to institutionalized tyranny.
While the alternative news sources haven’t been completely shut down, those accessing a different perspective from the mainstream narrative are accessing information that the vast majority of people aren’t seeing, and as conversations aren’t based on shared information, conversations become fraught with tensions. As a result, people become increasingly committed to their own perspective and can’t fathom how someone can think any other way.
Whether this has been a natural result of the online social world that so many call home, purposeful media manipulation or something else entirely, we don’t have to let ourselves be led down this road. We reclaim our own humanity when we see the humanity in others, as we respectfully acknowledge the right of others to a differing opinion.
Particularly at this time of so many interpersonal frustrations, it’s incumbent on each of us to be willing to open our minds to respectfully listening to someone who has a different point of view. Sometimes when I’m feeling frustrated after an interaction with someone, or even thinking about perspectives that are disturbing to me, I’ll stop myself and think about why they might respond the way that they did. What causes them to think the way that they did? What paradigm of the world might they be operating from, what kind of life experiences might they have had?
I acknowledge that my life experiences and interpretations of events have led me to the conclusions that I live my life by. Others could have very similar experiences to mine and yet come to the exact opposite conclusions. This isn’t rocket science. It’s basic respect for another human being. But what is simple isn’t necessarily obvious.
Times are changing rapidly and it will be our ability to see the humanity in another, rather than caricature him as a member of a group that you’ve mentally written off, that has the power to reverse the dangerous and polarizing road we’re traveling on as a society.
Avivah